Don't miss to read this publication:
http://www.pmi.org/en/Certification/Project-Management-Professional-PMP/~/media/PDF/Certifications/PMP%20Examination%20Content%20Outline_2010.ashx
http://www.pmi.org/en/Certification/Project-Management-Professional-PMP/~/media/PDF/Certifications/PMP%20Examination%20Content%20Outline_2010.ashx
Domain V – Closing -- sequence
Closing the Project —8 %
These are not simply task but tasks in sequence
Task 1
Obtain final acceptance of the project deliverables by working with the sponsor and/or customer, in order to confirm that project scope and deliverables were met.
Task 2
Transfer the ownership of deliverables to the assigned stakeholders in accordance with the project plan, in order to facilitate project closure.
Task 3
Obtain financial, legal, and administrative closure using generally accepted practices, in order to communicate formal project closure and ensure no further liability.
Task 4
Distribute the final project report including all project closure-related information, project variances, and any issues, in order to provide the final project status to all stakeholders.
Task 5
Collate lessons learned through comprehensive project review, in order to create and/or update the organization's knowledge base.
Task 6
Archive project documents and material in order to retain organizational knowledge, comply with statutory requirements, and ensure availability of data for potential use in future projects and internal/external audits.
Task 7
Measure customer satisfaction at the end of the project by capturing customer feedback, in order to assist in project evaluation and enhance customer relationships.
CLOSING GROUP
There is lot of question on closing, and thus lot of confution, many books write about, but no end of confusion .
There is lot of question on closing, and thus lot of confution, many books write about, but no end of confusion .
my FEW points:
•Team release as per PMBOK, no any process or activity, in Closing Group, - In pmbok it is as release resourses - as a part of Staffing management plan. Like all other activities of all process groups closed properly in project close process, it will also closed.
•Procurement - Close procurement may be as big as a Phase of a project but close project process done after close procurements.
•Contract - may be as big as a Phase , and it includes all process groups except Initiation and Closing. and it is part of procurement .
•Contract closing means close procurements.It may be a close Phase but not close project.
•Close procurement has its own closing process, which is detailed in ch 12.
•Team release as per PMBOK, no any process or activity, in Closing Group, - In pmbok it is as release resourses - as a part of Staffing management plan. Like all other activities of all process groups closed properly in project close process, it will also closed.
•Procurement - Close procurement may be as big as a Phase of a project but close project process done after close procurements.
•Contract - may be as big as a Phase , and it includes all process groups except Initiation and Closing. and it is part of procurement .
•Contract closing means close procurements.It may be a close Phase but not close project.
•Close procurement has its own closing process, which is detailed in ch 12.
In this contest - Below pages how can be seen:
P64 - Does not define any sequencial or orderal activities.
According to P64, at many places by mistake Close procurement is considered as last activities- Please read close Procurement - chapter 12 , according to this Close procurement supports the Close project or Phase activity. Also Look at Figure 3.49 P66,- read foot notes of this figure.
Close procurement is written as last point in Section 3.7 Closing Process group, because it can not be fitted any where in above written sequence as a step.
P100, Defines Project administrative closure activities - step -by-step (it is written there)
In these activities- Index and archive is later activity after LL.
Now What about - Measure customer satisfaction at the end of project.
PMBOK E4 does not include this step .
But in above publication it (Mreasure Customer Satisfaction) is added as last activity, so it is considered unanimously by PMP world.
Also Release team is not any closing activity or step.(PMBOK4)
